Thank you for shopping at Sade Cleaning Service! We are committed to ensuring that your cleaning tools and accessories arrive promptly and in perfect condition. Below are the details of our shipping policy:
Processing Time
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All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive a notification once your order has shipped.
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If there are any delays due to unforeseen circumstances, we will contact you immediately via email.
Shipping Rates & Delivery Estimates
We ship orders both domestically and internationally. Shipping charges will be calculated at checkout based on your location and selected shipping method.
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| United States | 3-7 business days | Calculated at Checkout |
| Canada & Mexico | 5-10 business days | Calculated at Checkout |
| International (Worldwide) | 10-15 business days | Calculated at Checkout |
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Free Shipping: We offer free standard shipping on all U.S. orders over $50.
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Shipping costs for orders under $50 will be displayed during checkout.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor your package via the carrier's website.
Shipping Address
Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided at checkout. If you realize there is an error, contact us immediately at support@sbecleaning.com.
Lost or Damaged Items
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If your order is lost in transit or arrives damaged, please contact us within 7 days of receiving your order at support@sbecleaning.com. Include your order number, a description of the issue, and photos (if applicable).
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We will work with the carrier to resolve the issue or send a replacement.
International Shipping
We ship worldwide! However, customers are responsible for any customs duties, taxes, or import fees that may apply to international orders.
Custom Delays: International orders may experience delays due to customs clearance. Unfortunately, this is beyond our control.
Delivery Delays
While we strive to meet delivery time estimates, delays may occur due to:
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Carrier-related issues
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Weather conditions
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Holidays or peak shopping seasons
We appreciate your understanding and patience in such cases.